Sales
AI Sales Agent
Process leads, analyse RFQs, prepare quotation drafts, follow up with prospects and update the CRM.
AI Implementation & Deployment
AI Agents & Workflow Automation
AI agents that carry out real business tasks inside your existing workflows, with human approval where it matters.
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Overview
We build AI agents and automations around specific workflows — reading documents and messages, pulling data from your systems, preparing work for review and completing it once approved. Sales, finance, procurement, operations, customer service and management reporting are where we typically start.
Core Capabilities
Document & Message Understanding
Reads RFQs, invoices, purchase orders, emails and WhatsApp messages and extracts what matters.
Actions, Not Just Answers
Drafts quotations, prepares follow-ups, creates tickets and updates records — not just a chat window.
Human-in-the-Loop Controls
Approval gates, permissions and escalation paths designed into every critical step.
Our Approach
01
Scope the Workflow
Agree exactly what the agent does, what it hands to people, and how success is measured.
02
Build & Test
Build the agent around your data and business rules, and test it on real past cases.
03
Integrate & Add Controls
Connect it to your systems and set up approvals, permissions and escalation.
04
Deploy & Improve
Go live with your team, monitor results and refine the workflow over time.
Key Benefits
Less Repetitive Work
Your team spends time on judgement and customers, not copying data between systems.
Faster Turnaround
Requests are prepared as soon as they arrive, not when someone gets to them.
Consistent Handling
The same rules applied every time, with every action recorded.
01
Production AI Agent
The agent or automation running inside your real workflow, not a demo environment.
02
Approval & Escalation Flows
Review steps and escalation rules configured to match your business.
03
System Connectors
Integrations with the ERP, CRM, email, WhatsApp or databases the workflow needs.
04
Activity Log
A record of what the agent did, when, and on what information.
05
Monitoring View
Visibility into volumes, exceptions and approvals so you can see how it is performing.
06
Team Training & Handover
Training for the people who work with the agent, plus documentation for your IT team.
Where We Apply ItBuilt for the industries
Built for the industries
that move us forward.
We apply this practice across six recurring industry contexts. The pattern fits any of them — the scope and compliance bar are what flex.
Finance
AI Finance Agent
Process invoices, identify outstanding payments, prepare collection follow-ups and generate reports.
Procurement
AI Procurement Agent
Analyse requirements, compare vendors, process supplier information and prepare recommendations.
Operations
AI Operations Agent
Analyse operational data, generate reports, monitor workflows and escalate exceptions.
Customer Service
AI Customer Service Agent
Understand requests, search company knowledge, resolve routine queries and escalate complex ones.
Leadership
AI Management Intelligence
Combine information across systems into management reports, summaries and exception alerts.
Technology StackThe toolkit behind
The toolkit behind
your ai agents & workflow automation.
PythonAI Engineering
TypeScriptLanguage
Node.jsBackend
LLM APIsAI Models
Vector SearchRetrieval
PostgreSQLDatabase
RedisQueue & Cache
DockerInfrastructure
AWSCloud
SupabaseBackend
PythonAI Engineering
TypeScriptLanguage
Node.jsBackend
LLM APIsAI Models
Vector SearchRetrieval
PostgreSQLDatabase
RedisQueue & Cache
DockerInfrastructure
AWSCloud
SupabaseBackend
PythonAI Engineering
TypeScriptLanguage
Node.jsBackend
LLM APIsAI Models
Vector SearchRetrieval
PostgreSQLDatabase
RedisQueue & Cache
DockerInfrastructure
AWSCloud
SupabaseBackend
A chatbot answers questions. An AI agent carries out a workflow: when an RFQ arrives, it reads the document, retrieves pricing from your systems, drafts the quotation, waits for approval, sends it and updates your CRM.
Let's talk about what you need built.
AI Implementation & DeploymentWebsites & Web AppsMobile AppsCustom Software & ERP
Bring us a workflow you want AI to take on, or a website, app or system you need built. We'll scope it with you, tell you honestly what it involves, and propose the right way to deliver it.